Effective Date: [4/3/2025]
At KOAKO, your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from our website (referred to as “Site”).
By using our Site, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
Personal Information
When you make a purchase, create an account, or contact us, we may collect:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely through third-party gateways)
Non-Personal Information
Automatically collected when you browse our site:
- IP address
- Browser type and version
- Pages visited and time spent
- Device type
- Cookies and tracking data
2. How We Use Your Information
We use the information collected for purposes such as:
- Processing and fulfilling your orders
- Communicating with you (order updates, support, promotions)
- Improving website performance and user experience
- Preventing fraud and ensuring website security
- Complying with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with:
- Service providers: Payment processors, shipping partners, marketing platforms
- Legal entities: To comply with applicable laws or protect our rights
- Analytics tools: Such as Google Analytics (anonymized data for analysis)
4. Data Security
We implement industry-standard measures to protect your data:
- SSL encryption
- Secure third-party payment gateways
- Regular security audits
However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience. You can manage cookie settings through your browser preferences.
6. Your Rights
Depending on your location, you may have rights including:
- Access to your personal data
- Correction or deletion of your data
- Withdrawal of consent
- Objection to data processing
To exercise your rights, contact us at [privacy@koako.com].
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.
9. Changes to This Policy
We may update this Privacy Policy periodically. All changes will be posted on this page with the “Effective Date” updated accordingly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: privacy@koako.com
🌐 Website: www.koako.com